Where is the HASSO Rent a Car office?
The main office is located in Ca'n Pastilla (c / Camino Ca'n Pastilla nº 74) just a few minutes from the airport arrivals terminal. In it, all rental agreements are fulfilled. For those customers who come from the airport, we have a free pick-up service (arrivals area), next to the taxi rank.
What is the rental procedure?
To rent a car with us you must book through the website, by phone or in our offices. When picking up the vehicle you must bring your driver's license, your original ID or passport (also for additional drivers) and your card. It is not possible to rent a vehicle without presenting the original documents.
If your pick-up point is the airport a shuttle bus will take you to our offices that are a few minutes away. There we will deliver your vehicle.
What documents do I need to rent a car?
Your passport or original ID (also for additional drivers).
Your original driver's license. (also for additional drivers).
A credit card (or debit card if you are going to take out all-risk insurance and pay the fuel deposit in advance)
How is payment made?
You can pay by credit card or debit card in case you take out full insurance and pay for the fuel in advance or leave a deposit for it. Will pay at the time of collecting the vehicle.
Can I choose the model, color, engine, or type of fuel?
For technical reasons we can not guarantee a specific model, only the group or category of the reserved vehicle. However, when you pick up the car, show your staff your preferences. In case of availability we will deliver the vehicle with the desired characteristics.
Can you deliver or return the cars anywhere in Mallorca?
Cars must be picked up at our central office in Ca'n Pastilla. We have a shuttle bus service to the airport, which is 5 minutes away.
How are the rental days counted?
The days are counted as 24 hours starting from the moment of the formalization of the contract. Partial days must be paid in full due to insurance.
What kind of accessories can be rented with the car?
Baby chairs, elevators and GPS.
How do you get to our office from the airport?
Once you have collected your luggage, go to the exit door number 3 inside the Arrivals Terminal. Wait there for the Shuttle Bus driver next to the Sidetours office. Our buses make uninterrupted trips to our office located a few minutes from the airport. There we will quickly deliver your car. The service is totally free. In the return of the car we will accompany you immediately to the Airport with this free service. You can download the explanatory document for more convenience upon arrival.
What kind of insurance can I hire?
CDW: The customer will be responsible for a minimum amount, called franchise, which will be set expressly in the contract and to which the lessee will bear the costs and / or losses.
SuperCDW: This optional service is an all-inclusive insurance. It includes part of the basic insurance without deductible the insurance of wheels and glasses and the insurance against theft of the vehicle.
Third-party and own cookies are used on this website to ensure you have a better browsing experience, you can share content on social networks and can therefore obtain user statistics.
You can prevent the download of cookies through the configuration of your browser, preventing cookies from being stored on your device.
As the owner of this website, I inform you that we do not use any personal information from cookies, we only take general visits statistics that do not imply any personal information.
According to the terms included in article 22.2 of Law 34/2002 on Services of the Information Society and Electronic Commerce, if you continue browsing, you will be giving your consent for the use of the aforementioned mechanisms.
The entity responsible for the collection, processing and use of your personal data, as established by the Law of Personal Data Protection is the page www.hasso-rentacar.com, property of AUTOS D'OR RENTACAR, S.L.U. - Camí de C'an Pastilla Nº 74 07610 Ca'n Pastilla - Mallorca.
What are cookies?
Cookies are a set of data that a server deposits in the user's browser to collect standard Internet registration information and data on the behavior of visitors on a website. That is, they are small text files that are stored on the computer's hard drive and that serve to identify the user when they connect back to the website. Its purpose is to record the user's visit and save certain information. Its use is common and frequent on the web because it allows pages to work more efficiently and achieve greater personalization and analysis of user behavior.
What type of cookies are there?
The cookies used on our website are session and third-party cookies, and allow us to store and access information related to the language, the type of browser used, and other general characteristics predefined by the user, as well as to monitor and analyze the activity that it carries out, in order to introduce improvements and provide our services in a more efficient and personalized way.
Depending on their permanence, cookies can be divided into session or permanent cookies. Those that expire when the user closes the browser. Those that expire depending on when the objective for which they serve is fulfilled (for example, so that the user remains identified during the services of AUTOS D'OR RENTACAR, S.L.U.) or when they are manually deleted.
||From Third parties (Google Analytics)
||Used to distinguish users and sessions.
||De Terceros (Google Analytics)
||Used to determine new sessions or non-exempt visits
||De Terceros (Google Analytics)
||At the end of the session
||It is configured for Urchin use
||De Terceros (Google Analytics)
||Stores the origin or campaign that explains how the user has reached the websites
Additionally, depending on their purpose, cookies can be classified as follows:
This type of Cookie remembers your preferences for the tools found within the services, so you do not have to reconfigure the service each time you visit. As an example, this typology includes: Volume adjustments for video or sound players. The video transmission speeds that are compatible with your browser. The objects stored in the "shopping cart" in the e-commerce services such as stores.
These cookies are used to find out what country you are in when a service is requested. This cookie is completely anonymous and is only used to help guide the content to your location.
Registration cookies are generated once the user has registered or subsequently opened their session, and are used to identify you in the services with the following objectives:
Keep the user identified so that, if you check out, the browser or the computer closes, when re-entering another time or another day to use the service again, it will remain identified, facilitating your navigation without having to re-identify yourself. This functionality can be suppressed if the user presses the [close session] functionality, when the cookie is deleted and the next time you enter the service the user will have to log in to be identified.
Check if the user is authorized to access certain services, for example, to take part in a contest.
Additionally, some services may use connectors with social networks such as Facebook or Twitter. When the user registers in a service with credentials from a social network, it authorizes the social network to keep a persistent Cookie that remembers its identity and guarantees access to the services until it expires. The user can delete this Cookie and revoke access to services through social networks by updating their preferences in the social network that they specify.
Each time a user visits a service, a tool from an external provider generates an analytic cookie on the user's computer. This cookie that is only generated during the visit will serve in future visits to the services of AUTOS D'OR RENTACAR, S.L.U. to identify the visitor anonymously. The main objectives that are pursued are:
Allow the anonymous identification of navigating users through the cookie (identifies browsers and devices, not people) and therefore the approximate count of the number of visitors and their trend over time.
Identify the most visited content anonymously, and therefore the one that is more attractive to users. Know if the user that is accessing is new or a recurrent visitor.
Important: Unless the user decides to register for an AUTOS D'OR RENTACAR, S.L.U. service, the cookie will never be associated with any personal data that can identify you. These cookies will only be used for statistical purposes that help optimize the experience of users on the site.
This type of cookie allows to expand the information of the advertisements shown to each anonymous user of AUTOS D'OR RENTACAR, SLU services, among others, the duration or frequency for advertising position display, the interaction with them is stored, or the browsing patterns and / or user behaviors that help to shape a profile of advertising interest. In this way, they allow to offer advertising related to the interests of the user.
Third-party advertising cookies
In addition to the advertising managed by AUTOS D'OR RENTACAR, S.L.U. websites in their services, the websites of AUTOS D'OR RENTACAR, S.L.U. offer their advertisers the option of serving ads through third parties ("Ad-Servers"). In this way, these third parties can store cookies sent from the services of AUTOS D'OR RENTACAR, S.L.U. from the browsers of the users, as well as access to the data stored therein.
The companies that generate these cookies have their own privacy policies. Currently, the websites of AUTOS D'OR RENTACAR, S.L.U. use the Doubleclick platform (Google) to manage these services. For more information, go to http://www.google.es/policies/privacy/ads/#toc-doubleclick and http://www.google.es/policies/privacy/ads/.
How can I disable cookies on my browser?
You can configure different browsers to notify the user of the reception of cookies and, if desired, prevent their installation on the computer. Also, the user can check on his/her browser what cookies have been installed and their expiration term, being able to eliminate them.
For more information, consult the instructions and manuals on your browser:
For more information about the management of cookies in Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
For more information on the management of cookies in Internet Explorer: http://windows.microsoft.com/es-es/windows-vista/cookies-frequently-asked-questions
For more information on the management of cookies in Mozilla Firefox: http://support.mozilla.org/en/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we
For more information on the administration of cookies in Safari: http://www.apple.com/en/privacy/use-of-cookies/
For more information about the management of cookies in Opera: https://help.opera.com/en/latest/security-and-privacy/
If you wish to stop being followed by Google Analytics visit: http://tools.google.com/dlpage/gaoptout
To know more about cookies
You can get more information about online advertising based on online behavior and privacy at the following link: http://www.youronlinechoices.com/en/
Protection of Google Analytics data: http://www.google.com/analytics/learn/privacy.html
AUTOS D'OR RENTACAR, S.L.U. websites can modify this Cookies Policy according to legislative or regulatory requirements, or with the purpose of adapting said policy to the instructions issued by the Spanish Agency for Data Protection, therefore users are advised to visit it periodically.
When there are significant changes in this Cookies Policy, these will be communicated to users either through the web or through email to registered users.
GENERAL CONDITIONS FOR WEBSITE USE www.hasso-rentacar.com
Intellectual and Industrial Property
The whole of this web page (texts, trademarks, logos, images, as well as the structure, selection, arrangement and presentation
of its contents), is protected by Spanish and international laws on Intellectual and Industrial Property.
Access to this website, does not imply in any way, license for its reproduction and/or distribution,
these activities are expressly prohibited without the express written permission of HASSO Rent a Car Mallorca.
This website, among other services, collects a series of links to other websites on the Internet.
These links do not represent any type of relationship between HASSO Rent a Car Mallorca and the individuals or companies holding
the aforementioned linked websites. HASSO Rent a Car Mallorca is must not be held accountable for the contents published on the
linked pages and respects the intellectual property rights that its authors may possess. Any correspondence,
purchase of goods or services made by the user with the owners of the linked websites, strictly concerns the user and those owners.
HASSO Rent a Car Mallorca is not held accountable, under any circumstances, for any damage that users of this website may cause,
for the illegal or improper use thereof or for the contents and information accessible or facilitated through it.
HASSO Rent a Car Mallorca does not guarantee that this website will be operational at all times due to the possibility
of problems in the Internet network, breakdowns in server equipment and other possible unpredictable contingencies.
HASSO Rent a Car Mallorca is not responsible for any direct or indirect damages or losses arising from the use of this website,
including damage to computer systems and the introduction of viruses.
Website access and use
This website can be accessed freely by users, the use of this page is exclusively personal.
Both access to this website, and the use that may be made of the information and contents included, shall be the sole responsibility
of the person who carries it out. The conditions of access to this website will be subject to the law in force and to the
principles of good faith and lawful use by the user thereof. Any general action to the detriment of HASSO Rent a Car Mallorca
or third parties is prohibited.
The use of this website for illegal or unauthorized purposes, specifically and without exhaustive character,
will be considered strictly prohibited:
· Any form of violation of the rights of third parties (right to privacy, to own image, to secrecy of communications, to intellectual and industrial property, to the protection of personal data, etc.)
· Publish, disclose, advertise, any material, subject or information with obscene, pornographic, abusive, defamatory or illegal content.
· Introduce any type of computer virus, defective files, etc., that may cause damage or unauthorized alterations of the contents or systems of any kind accessible through this web page.
HASSO Rent a Car Mallorca reserves the right to suspend access to its website, without prior notice, in a discretionary and temporary manner,
for technical reasons or of any kind.
For holders of linked websites (links) with the website www.hasso-rentacar.com
The holders of the web pages linked to this page may express their wish not to be part of it,
for which they must make an express request in this regard by sending a message to firstname.lastname@example.org
- HASSO Rent a Car Mallorca reserves the right to modify all or part of the contents on this website at any time,
as well as the access conditions.
- The present General Conditions and all the relationships established between the user and HASSO Rent a Car Mallorca
will be governed by Spanish legislation, being competent for the resolution of all conflicts arising or related to the use of this website,
the Government and Courts of Spain.
- The use of this website implies acceptance of the above General Conditions.
HASSO Rent a Car Mallorca is formed by:
AUTOS D'OR RENT A CAR, S.L.U
Camí de C'an Pastilla Nº 74
07610 - Mallorca
N.I.F. nº B-07697022