At Hasso, we know from experience that this is one of the issues that most concerns our customers.
Therefore, we want to make it very easy for you. And we assure you that we provide: you will receive your rental car
with a full tank and you will only have to return it as is, without paying more for it. And if you do not have time to refuel,
we will charge you the amount of gasoline that is missing plus a refueling charge. If you want to accept this option, you will need to have a credit card.
Do not have one in hand? No problem: you can also pick up and return the car in our offices, leaving a deposit for the amount of gasoline.
We will refund you the last day, when you return the car full. Simpler? Impossible!
Free shuttle service
Time is money, and even more so when you are on holiday. That is why we strive to make the most of your stay in Majorca.
So that you can pick up your rental car in the most comfortable way, we offer a shuttle service, a free and immediate bus
that will be waiting for you at the arrival terminal of Palma airport. From there, you will be transferred to our offices,
where we will deliver your car.
Majorca is a land that should be enjoyed without a hurry. From its spectacular capital, Palma, to its photogenic coves and beaches,
without forgetting about its charming fishing villages, walled cities such as Alcúdia, spectacular caves such as the Drach or Artà caves...
To visit them all, nothing better than getting behind the wheel of one of our rental cars. Now: if you travel with one or more companions
and you want someone to replace you, so you can rest, you only have to add a additional driver in the rental contract.
Forget about being concerned about the distance travelled: in fact, we want you to focus your attention on how much there is to
see in Majorca. For this reason, the mileage is unlimited and free of charge. You will not pay a supplement regardless of the
kilometres travelled during your stay on the island. How about that?
Replacement of the vehicle or roadside assistance in case of breakdown and / or accident
We work so that no setback slows down your well-deserved days of rest. Our company guarantees assistance on the road,
at any point on the island, in case of breakdown or accident. Depending on the case, the car will be replaced by another one in situ,
or in one of our offices.
Booking cancellation or modification
No one is safe from unforeseen events, even on holiday. This is what we understand, and we act accordingly. So that you do not have to worry about anything, you can modify or cancel the reservation of your rental car completely free of charge (except in certain non-cancellable offers).
To cancel the reservation, it is enough for you to send us an email to email@example.com indicating the name and the rental
reservation number. Cancellation of reservations with online payment is free up to 24 hours before the start of the reservation.
The non-cancellation of the reservation will mean a fixed cost of € 60 for groups A-B-C-D-E-F-G-H; € 120 for groups L-O-P-S-T.
The cancellation cost of the reservation will never be higher than the total cost of the reservation.
Age of the driver
Anyone 21 years or older can access our car rental services in Majorca.
Having a valid driving license for a minimum of one year is also necessary. For special car models, the driver must be 25 years old or older.
By rental day, we understand the 24 hours following the moment of the collection of the vehicle included in your reservation.
Credit / debit card
To contract a basic insurance, you must make a credit card payment. The deposit of the franchise will be charged on it.
However, you can also pay by debit card or cash. Simply hire all our insurance and pay for the gas in advance or leave a deposit,
depending on the point of delivery and collection.
And here you have another advantage over other car rental agencies in Majorca: with HASSO, the credit card used does not necessarily
have to be in the driver of the rental car’s name. The only thing we ask is that the cardholder be present at the time of payment.
All our prices include VAT and basic insurance with SBcF franchise
At HASSO we recommend maximum caution when driving, in order to avoid traffic fines during your stay in Majorca. If you receive any - we hope that does not happen - remember that these are always the responsibility of the driver, who is the one who will have to pay them. As with all car rental agencies, the company will not take care of them.
(Management of fines 40€)
Hiring our HASSO CALM covers the management of fines.
Baby chair and car lifts
The installation of these extras is carried out by each driver. For this reason, HASSO cannot be held responsible for
any problems that may arise due to improper installation of the child seats.
Your safety comes first: to minimize the risk of breakdowns, we offer you a renewed fleet annually and make periodic
checks on all our vehicles. However, if a technical problem arises, we offer you all the resources to solve it as soon as possible.
Depending on the insurance you have hired, the breakdowns will be fully covered, or you will have to pay a franchise.
In any case, we will not charge you extra for roadside assistance. Of course: keep in mind that the loss or breakage of keys is not included,
neither the failures caused by refuelling an inadequate fuel, nor puncture roadside assistance. Our Hasso Calm covers these exceptions.
Can you travel outside Majorca?
Traveling outside Majorca with the rental car is not allowed, as the car insurance only covers this island.
In any case, we are convinced that your days on the island will not be enough to explore everything that this land has to offer you.
To fully adapt to your needs, Hasso has an extensive catalogue of vehicles, with top-class brands and of different sizes and features.
However, if for reasons beyond our control we do not have the rented car model, the company reserves the right to change it,
always replacing it with another similar to the one booked or a higher category for the same price.
Management of fines € 40
Extreme dirt condition that requires special cleaning. Maximum charge of € 250.
In the case of choosing the delivery service at the Airport, the parking ticket will be charged to the customer.
However, there is the possibility of saving this expense using our shuttle bus.
The expenses derived from the negligent use of the vehicle will be determined on each occasion.
Refuelling charge (in case the car is not returned with a full tank)
If your flight lands between 11:00PM and 07:00PM you will have to pay a supplement of 50€.
If the return is between 11 p.m and 7 a.m you must pay a 50€ supplement if you have not booked all our included insurances.
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What type of cookies are there?
The cookies used on our website are session and third-party cookies, and allow us to store and access information related to the language, the type of browser used, and other general characteristics predefined by the user, as well as to monitor and analyze the activity that it carries out, in order to introduce improvements and provide our services in a more efficient and personalized way.
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AUTOS D'OR RENTACAR, S.L.U. websites can modify this Cookies Policy according to legislative or regulatory requirements, or with the purpose of adapting said policy to the instructions issued by the Spanish Agency for Data Protection, therefore users are advised to visit it periodically.
When there are significant changes in this Cookies Policy, these will be communicated to users either through the web or through email to registered users.
GENERAL CONDITIONS FOR WEBSITE USE www.hasso-rentacar.com
Intellectual and Industrial Property
The whole of this web page (texts, trademarks, logos, images, as well as the structure, selection, arrangement and presentation
of its contents), is protected by Spanish and international laws on Intellectual and Industrial Property.
Access to this website, does not imply in any way, license for its reproduction and/or distribution,
these activities are expressly prohibited without the express written permission of HASSO Rent a Car Mallorca.
This website, among other services, collects a series of links to other websites on the Internet.
These links do not represent any type of relationship between HASSO Rent a Car Mallorca and the individuals or companies holding
the aforementioned linked websites. HASSO Rent a Car Mallorca is must not be held accountable for the contents published on the
linked pages and respects the intellectual property rights that its authors may possess. Any correspondence,
purchase of goods or services made by the user with the owners of the linked websites, strictly concerns the user and those owners.
HASSO Rent a Car Mallorca is not held accountable, under any circumstances, for any damage that users of this website may cause,
for the illegal or improper use thereof or for the contents and information accessible or facilitated through it.
HASSO Rent a Car Mallorca does not guarantee that this website will be operational at all times due to the possibility
of problems in the Internet network, breakdowns in server equipment and other possible unpredictable contingencies.
HASSO Rent a Car Mallorca is not responsible for any direct or indirect damages or losses arising from the use of this website,
including damage to computer systems and the introduction of viruses.
Website access and use
This website can be accessed freely by users, the use of this page is exclusively personal.
Both access to this website, and the use that may be made of the information and contents included, shall be the sole responsibility
of the person who carries it out. The conditions of access to this website will be subject to the law in force and to the
principles of good faith and lawful use by the user thereof. Any general action to the detriment of HASSO Rent a Car Mallorca
or third parties is prohibited.
The use of this website for illegal or unauthorized purposes, specifically and without exhaustive character,
will be considered strictly prohibited:
· Any form of violation of the rights of third parties (right to privacy, to own image, to secrecy of communications, to intellectual and industrial property, to the protection of personal data, etc.)
· Publish, disclose, advertise, any material, subject or information with obscene, pornographic, abusive, defamatory or illegal content.
· Introduce any type of computer virus, defective files, etc., that may cause damage or unauthorized alterations of the contents or systems of any kind accessible through this web page.
HASSO Rent a Car Mallorca reserves the right to suspend access to its website, without prior notice, in a discretionary and temporary manner,
for technical reasons or of any kind.
For holders of linked websites (links) with the website www.hasso-rentacar.com
The holders of the web pages linked to this page may express their wish not to be part of it,
for which they must make an express request in this regard by sending a message to firstname.lastname@example.org
HASSO Rent a Car Mallorca reserves the right to modify all or part of the contents on this website at any time,
as well as the access conditions.
The present General Conditions and all the relationships established between the user and HASSO Rent a Car Mallorca
will be governed by Spanish legislation, being competent for the resolution of all conflicts arising or related to the use of this website,
the Government and Courts of Spain.
The use of this website implies acceptance of the above General Conditions.
HASSO Rent a Car Mallorca is formed by:
AUTOS D'OR RENT A CAR, S.L.U Camí de C'an Pastilla Nº 74 Ca'n Pastilla 07610 - Mallorca España N.I.F. nº B-07697022