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Conditions

Full-full fuel policy

At Hasso, we know from experience that this is one of the issues that most concerns our customers. Therefore, we want to make it very easy for you. And we assure you that we provide: you will receive your rental car with a full tank and you will only have to return it as is, without paying more for it. And if you do not have time to refuel, we will charge you the amount of gasoline that is missing plus a refueling charge. If you want to accept this option, you will need to have a credit card. Do not have one in hand? No problem: you can also pick up and return the car in our offices, leaving a deposit for the amount of gasoline. We will refund you the last day, when you return the car full. Simpler? Impossible!

Free shuttle service

Time is money, and even more so when you are on holiday. That is why we strive to make the most of your stay in Majorca. So that you can pick up your rental car in the most comfortable way, we offer a shuttle service, a free and immediate bus that will be waiting for you at the arrival terminal of Palma airport. From there, you will be transferred to our offices, where we will deliver your car.

Additional driver

Majorca is a land that should be enjoyed without a hurry. From its spectacular capital, Palma, to its photogenic coves and beaches, without forgetting about its charming fishing villages, walled cities such as Alcúdia, spectacular caves such as the Drach or Artà caves... To visit them all, nothing better than getting behind the wheel of one of our rental cars. Now: if you travel with one or more companions and you want someone to replace you, so you can rest, you only have to add a additional driver in the rental contract.

Unlimited mileage

Forget about being concerned about the distance travelled: in fact, we want you to focus your attention on how much there is to see in Majorca. For this reason, the mileage is unlimited and free of charge. You will not pay a supplement regardless of the kilometres travelled during your stay on the island. How about that?

Replacement of the vehicle or roadside assistance in case of breakdown and / or accident

We work so that no setback slows down your well-deserved days of rest. Our company guarantees assistance on the road, at any point on the island, in case of breakdown or accident. Depending on the case, the car will be replaced by another one in situ, or in one of our offices.

Booking cancellation or modification

No one is safe from unforeseen events, even on holiday. This is what we understand, and we act accordingly. So that you do not have to worry about anything, you can modify or cancel the reservation of your rental car completely free of charge (except in certain non-cancellable offers).

To cancel the reservation, it is enough for you to send us an email to info@hasso-rentacar.com indicating the name and the rental reservation number. Cancellation of reservations with online payment is free up to 24 hours before the start of the reservation. The non-cancellation of the reservation will mean a fixed cost of € 60 for groups A-B-C-D-E-F-G-H; € 120 for groups L-O-P-S-T. The cancellation cost of the reservation will never be higher than the total cost of the reservation.

Age of the driver

Anyone 21 years or older can access our car rental services in Majorca. Having a valid driving license for a minimum of one year is also necessary. For special car models, the driver must be 25 years old or older.

Rental period

By rental day, we understand the 24 hours following the moment of the collection of the vehicle included in your reservation.

Credit / debit card

To contract a basic insurance, you must make a credit card payment. The deposit of the franchise will be charged on it.

However, you can also pay by debit card or cash. Simply hire all our insurance and pay for the gas in advance or leave a deposit, depending on the point of delivery and collection.

And here you have another advantage over other car rental agencies in Majorca: with HASSO, the credit card used does not necessarily have to be in the driver of the rental car’s name. The only thing we ask is that the cardholder be present at the time of payment.

All our prices include VAT and basic insurance with SBcF franchise

Traffic fines

At HASSO we recommend maximum caution when driving, in order to avoid traffic fines during your stay in Majorca. If you receive any - we hope that does not happen - remember that these are always the responsibility of the driver, who is the one who will have to pay them. As with all car rental agencies, the company will not take care of them.

(Management of fines 40€)

Hiring our HASSO CALM covers the management of fines.

Baby chair and car lifts

The installation of these extras is carried out by each driver. For this reason, HASSO cannot be held responsible for any problems that may arise due to improper installation of the child seats.

Breakdowns

Your safety comes first: to minimize the risk of breakdowns, we offer you a renewed fleet annually and make periodic checks on all our vehicles. However, if a technical problem arises, we offer you all the resources to solve it as soon as possible. Depending on the insurance you have hired, the breakdowns will be fully covered, or you will have to pay a franchise. In any case, we will not charge you extra for roadside assistance. Of course: keep in mind that the loss or breakage of keys is not included, neither the failures caused by refuelling an inadequate fuel, nor puncture roadside assistance. Our Hasso Calm covers these exceptions.

Can you travel outside Majorca?

Traveling outside Majorca with the rental car is not allowed, as the car insurance only covers this island. In any case, we are convinced that your days on the island will not be enough to explore everything that this land has to offer you.

Car Model

To fully adapt to your needs, Hasso has an extensive catalogue of vehicles, with top-class brands and of different sizes and features. However, if for reasons beyond our control we do not have the rented car model, the company reserves the right to change it, always replacing it with another similar to the one booked or a higher category for the same price.

Additional charges

  • Management of fines € 40
  • Extreme dirt condition that requires special cleaning. Maximum charge of € 250.
  • In the case of choosing the delivery service at the Airport, the parking ticket will be charged to the customer. However, there is the possibility of saving this expense using our shuttle bus.
  • The expenses derived from the negligent use of the vehicle will be determined on each occasion.
  • Refuelling charge (in case the car is not returned with a full tank)
  • If your flight lands between 11:00PM and 07:00PM you will have to pay a supplement of 50€.
  • If the return is between 11 p.m and 7 a.m you must pay a 50€ supplement if you have not booked all our included insurances.

Cookies policy

Third-party and own cookies are used on this website to ensure you have a better browsing experience, you can share content on social networks and can therefore obtain user statistics. You can prevent the download of cookies through the configuration of your browser, preventing cookies from being stored on your device. As the owner of this website, I inform you that we do not use any personal information from cookies, we only take general visits statistics that do not imply any personal information. It is very important that you read this cookie policy and understand that, if you continue browsing, we will consider that you accept its use. According to the terms included in article 22.2 of Law 34/2002 on Services of the Information Society and Electronic Commerce, if you continue browsing, you will be giving your consent for the use of the aforementioned mechanisms.

Responsible Entity

The entity responsible for the collection, processing and use of your personal data, as established by the Law of Personal Data Protection is the page www.hasso-rentacar.com, property of AUTOS D'OR RENTACAR, S.L.U. - Camí de C'an Pastilla Nº 74 07610 Ca'n Pastilla - Mallorca.

What are cookies?

Cookies are a set of data that a server deposits in the user's browser to collect standard Internet registration information and data on the behavior of visitors on a website. That is, they are small text files that are stored on the computer's hard drive and that serve to identify the user when they connect back to the website. Its purpose is to record the user's visit and save certain information. Its use is common and frequent on the web because it allows pages to work more efficiently and achieve greater personalization and analysis of user behavior. What type of cookies are there? The cookies used on our website are session and third-party cookies, and allow us to store and access information related to the language, the type of browser used, and other general characteristics predefined by the user, as well as to monitor and analyze the activity that it carries out, in order to introduce improvements and provide our services in a more efficient and personalized way. Depending on their permanence, cookies can be divided into session or permanent cookies. Those that expire when the user closes the browser. Those that expire depending on when the objective for which they serve is fulfilled (for example, so that the user remains identified during the services of AUTOS D'OR RENTACAR, S.L.U.) or when they are manually deleted.
Name Type Expiration Purpose Class
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__utmc De Terceros (Google Analytics) At the end of the session It is configured for Urchin use Non-exempt
__utmz De Terceros (Google Analytics) 6 months Stores the origin or campaign that explains how the user has reached the websites No Exenta
Additionally, depending on their purpose, cookies can be classified as follows: Performance cookies This type of Cookie remembers your preferences for the tools found within the services, so you do not have to reconfigure the service each time you visit. As an example, this typology includes: Volume adjustments for video or sound players. The video transmission speeds that are compatible with your browser. The objects stored in the "shopping cart" in the e-commerce services such as stores.

Geo-location cookies

These cookies are used to find out what country you are in when a service is requested. This cookie is completely anonymous and is only used to help guide the content to your location.

Registration cookies

Registration cookies are generated once the user has registered or subsequently opened their session, and are used to identify you in the services with the following objectives: Keep the user identified so that, if you check out, the browser or the computer closes, when re-entering another time or another day to use the service again, it will remain identified, facilitating your navigation without having to re-identify yourself. This functionality can be suppressed if the user presses the [close session] functionality, when the cookie is deleted and the next time you enter the service the user will have to log in to be identified. Check if the user is authorized to access certain services, for example, to take part in a contest. Additionally, some services may use connectors with social networks such as Facebook or Twitter. When the user registers in a service with credentials from a social network, it authorizes the social network to keep a persistent Cookie that remembers its identity and guarantees access to the services until it expires. The user can delete this Cookie and revoke access to services through social networks by updating their preferences in the social network that they specify.

Analytic cookies

Each time a user visits a service, a tool from an external provider generates an analytic cookie on the user's computer. This cookie that is only generated during the visit will serve in future visits to the services of AUTOS D'OR RENTACAR, S.L.U. to identify the visitor anonymously. The main objectives that are pursued are: Allow the anonymous identification of navigating users through the cookie (identifies browsers and devices, not people) and therefore the approximate count of the number of visitors and their trend over time. Identify the most visited content anonymously, and therefore the one that is more attractive to users. Know if the user that is accessing is new or a recurrent visitor. Important: Unless the user decides to register for an AUTOS D'OR RENTACAR, S.L.U. service, the cookie will never be associated with any personal data that can identify you. These cookies will only be used for statistical purposes that help optimize the experience of users on the site. Advertising cookies This type of cookie allows to expand the information of the advertisements shown to each anonymous user of AUTOS D'OR RENTACAR, SLU services, among others, the duration or frequency for advertising position display, the interaction with them is stored, or the browsing patterns and / or user behaviors that help to shape a profile of advertising interest. In this way, they allow to offer advertising related to the interests of the user. Third-party advertising cookies In addition to the advertising managed by AUTOS D'OR RENTACAR, S.L.U. websites in their services, the websites of AUTOS D'OR RENTACAR, S.L.U. offer their advertisers the option of serving ads through third parties ("Ad-Servers"). In this way, these third parties can store cookies sent from the services of AUTOS D'OR RENTACAR, S.L.U. from the browsers of the users, as well as access to the data stored therein. The companies that generate these cookies have their own privacy policies. Currently, the websites of AUTOS D'OR RENTACAR, S.L.U. use the Doubleclick platform (Google) to manage these services. For more information, go to http://www.google.es/policies/privacy/ads/#toc-doubleclick and http://www.google.es/policies/privacy/ads/. How can I disable cookies on my browser? You can configure different browsers to notify the user of the reception of cookies and, if desired, prevent their installation on the computer. Also, the user can check on his/her browser what cookies have been installed and their expiration term, being able to eliminate them. For more information, consult the instructions and manuals on your browser: For more information about the management of cookies in Google Chrome: https://support.google.com/chrome/answer/95647?hl=en For more information on the management of cookies in Internet Explorer: http://windows.microsoft.com/es-es/windows-vista/cookies-frequently-asked-questions For more information on the management of cookies in Mozilla Firefox: http://support.mozilla.org/en/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we For more information on the administration of cookies in Safari: http://www.apple.com/en/privacy/use-of-cookies/ For more information about the management of cookies in Opera: https://help.opera.com/en/latest/security-and-privacy/ If you wish to stop being followed by Google Analytics visit: http://tools.google.com/dlpage/gaoptout To know more about cookies You can get more information about online advertising based on online behavior and privacy at the following link: http://www.youronlinechoices.com/en/ Protection of Google Analytics data: http://www.google.com/analytics/learn/privacy.html How Google Analytics uses cookies: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=en#analyticsjs Updates and changes in the privacy policy / cookies AUTOS D'OR RENTACAR, S.L.U. websites can modify this Cookies Policy according to legislative or regulatory requirements, or with the purpose of adapting said policy to the instructions issued by the Spanish Agency for Data Protection, therefore users are advised to visit it periodically. When there are significant changes in this Cookies Policy, these will be communicated to users either through the web or through email to registered users.

GENERAL CONDITIONS FOR WEBSITE USE www.hasso-rentacar.com

Intellectual and Industrial Property

The whole of this web page (texts, trademarks, logos, images, as well as the structure, selection, arrangement and presentation of its contents), is protected by Spanish and international laws on Intellectual and Industrial Property.

Access to this website, does not imply in any way, license for its reproduction and/or distribution, these activities are expressly prohibited without the express written permission of HASSO Rent a Car Mallorca.

Accountability

This website, among other services, collects a series of links to other websites on the Internet. These links do not represent any type of relationship between HASSO Rent a Car Mallorca and the individuals or companies holding the aforementioned linked websites. HASSO Rent a Car Mallorca is must not be held accountable for the contents published on the linked pages and respects the intellectual property rights that its authors may possess. Any correspondence, purchase of goods or services made by the user with the owners of the linked websites, strictly concerns the user and those owners.

HASSO Rent a Car Mallorca is not held accountable, under any circumstances, for any damage that users of this website may cause, for the illegal or improper use thereof or for the contents and information accessible or facilitated through it.

HASSO Rent a Car Mallorca does not guarantee that this website will be operational at all times due to the possibility of problems in the Internet network, breakdowns in server equipment and other possible unpredictable contingencies.

HASSO Rent a Car Mallorca is not responsible for any direct or indirect damages or losses arising from the use of this website, including damage to computer systems and the introduction of viruses.

Website access and use

This website can be accessed freely by users, the use of this page is exclusively personal.

Both access to this website, and the use that may be made of the information and contents included, shall be the sole responsibility of the person who carries it out. The conditions of access to this website will be subject to the law in force and to the principles of good faith and lawful use by the user thereof. Any general action to the detriment of HASSO Rent a Car Mallorca or third parties is prohibited.

The use of this website for illegal or unauthorized purposes, specifically and without exhaustive character, will be considered strictly prohibited:

HASSO Rent a Car Mallorca reserves the right to suspend access to its website, without prior notice, in a discretionary and temporary manner, for technical reasons or of any kind.

For holders of linked websites (links) with the website www.hasso-rentacar.com

The holders of the web pages linked to this page may express their wish not to be part of it, for which they must make an express request in this regard by sending a message to info@hasso-rentacar.com

OTHER CONDITIONS

HASSO Rent a Car Mallorca is formed by:

AUTOS D'OR RENT A CAR, S.L.U

Camí de C'an Pastilla Nº 74 

Ca'n Pastilla 

07610 - Mallorca

España

N.I.F. nº B-07697022